Terms and Conditions

Order

Your order is unique, prepared exclusively for you with specially selected ingredients. This way we guarantee the freshness and superior quality of products and of course, your full satisfaction!

Cancel the order:

  • If the cancellation is made at least 5 days in advance will not be charged any cost.
  • If cancellation occurs within less than 5 days from the date of delivery/pickup, we will charge the equivalent of 50% of the value of your order. Unfortunately this is really necessary, because as each order is prepared exclusively for you, we are required to cover the costs of materials and preparations.

Modify order:

  • We kindly ask you to contact us as soon as possible as we analyze each case according to the availability. Wondering how to to contact ? click here !

Payment

Credit Card:

  • Will only be accepted via PayPal. However it is not mandatory to have a PayPal account to use this payment method.
  • Every financial transaction is made on the PayPal site safely and effectively, we will not store any information regarding your sensitive data, because once order is complete, you will be redirected to PayPal’s secure website where the entire transaction will occur, once the payment is completed, you will be directed back to our website.

Cash/Cheque:

  • Normally be accepted and may be paid before or on delivery/pickup of products.
  • If you choose to pay the in delivery/pickup, depending on the order amount and nature of the goods ordered, we reserve the right to require an initial payment of 50% of the order value as a garantee. In this particular case, we will contact you by phone or e-mail stating the details.

Deposit:

  • Instructions for deposit will be sent by email upon completion of the purchase.
  • Currently we only work with the following banks.
    • desjardins-icon
    • hsbc-icon

Confidentiality

The Cuisine du Brésil assures you the full respect and care for the personal information entrusted to us!

Personal Information:

  • To better serve you, we must collect certain information such as your name, address, phone number and e-mail. However we guarantee that your data will be treated confidentially and will not be passed to anyone without your explicit consent. Only those employees who need them to perform their professional responsibilities can access this information. If you have any questions, please do not hesitate to contact us.

Financial Informations:

  • We do not collect nor authorize any employee to collect, neither store on our servers any financial data such as credit card details, bank account, etc.
  • When you choose to pay by credit card, we use PayPal as our partner to perform this transaction to consider it a serious company, consolidated in the market amd concerned about the security of informationas, soon the information collection, processing and storage takes place entirely through secure servers of PayPal to read more about the privacy policy of PayPal, click here.